Shipping Policy
Thank you for shopping with WestwayMart.com. We strive to offer reliable and timely shipping on all orders. Please review our Shipping Policy to understand how we handle order fulfillment and delivery.
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
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During high-volume periods (e.g., holidays), processing times may be extended.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and selected shipping method.
Standard Shipping (U.S.):
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Estimated delivery: 3–7 business days
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Carriers: USPS, UPS, or FedEx
Expedited Shipping (U.S.):
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Estimated delivery: 1–3 business days
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Additional charges apply
3. International Shipping
We currently offer international shipping to select countries. Shipping times and rates vary based on destination and carrier.
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Customs & Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country.
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Delays: International shipments may experience delays due to customs processing.
4. Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow 24–48 hours for tracking updates to appear.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged:
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Contact us at support@westwaymart.com within 7 days of the estimated delivery date.
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If your package is marked “Delivered” but not received, please check with neighbors or your local carrier before reaching out.
6. Incorrect Shipping Information
Please double-check your shipping address before submitting your order. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
7. Shipping Restrictions
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We do not ship to P.O. Boxes for certain carriers or item types.
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Certain items may have shipping restrictions due to size, weight, or legal limitations.
8. Contact Us
If you have any questions or need assistance with your order, please contact us:
Kurruki LLC
30 N Gould St #37354
Sheridan, WY 82801
Email: support@westwaymart.com